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Cookie Policy of www.servizi-linguistici.com

This document informs Users about the technologies that help this Application to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Application.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Application uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

Activities strictly necessary for the operation of this Application and delivery of the Service

This Application uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Third-party Trackers

  • SPAM protection

    This type of service analyzes the traffic of this Application, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

    Google reCAPTCHA

    Google reCAPTCHA is a SPAM protection service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.
    The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

    Personal Data processed: answers to questions, clicks, keypress events, motion sensor events, mouse movements, scroll position, touch events, Trackers and Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Storage duration:

    • _GRECAPTCHA: duration of the session
    • rc::a: indefinite
    • rc::b: duration of the session
    • rc::c: duration of the session

     

Other activities involving the use of Trackers

Basic interactions & functionalities

This Application uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

  • Interaction with support and feedback platforms

    This type of service allows Users to interact with third-party support and feedback platforms directly from the pages of this Application.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

    Zendesk Widget (Zendesk, Inc.)

    The Zendesk Widget is a service for interacting with the Zendesk support and feedback platform provided by Zendesk Inc.

    Personal Data processed: company name, email address, first name, last name, phone number and Tracker.

    Place of processing: United States – Privacy Policy.

Experience enhancement

This Application uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Google Fonts (Google Ireland Limited)

    Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows this Application to incorporate content of this kind on its pages.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Font Awesome (Fonticons, Inc. )

    Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Application to incorporate content of this kind on its pages.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: United States – Privacy Policy.

  • Interaction with external social networks and platforms

    This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
    The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
    It is recommended to log out from the respective services in order to make sure that the processed data on this Application isn’t being connected back to the User’s profile.

    Facebook Like button and social widgets (Facebook Ireland Ltd)

    The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook Ireland Ltd

    Personal Data processed: Tracker and Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Storage duration:

    • _fbp: 3 months

     

    Twitter Tweet button and social widgets (Twitter, Inc.)

    The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: United States – Privacy Policy.

    Storage duration:

    • personalization_id: 2 years

  • Measurement

    This Application uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.

    • Analytics

      The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

      Google Analytics

      Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
      Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

      Personal Data processed: Tracker and Usage Data.

      Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.

      Storage duration:

      • AMP_TOKEN: 1 hour
      • _ga: 2 years
      • _gac*: 3 months
      • _gat: 1 minute
      • _gid: 1 day

       

    • Anonymized analytics services

      The services contained in this section allow the Owner, through the use of third-party Trackers, to collect and manage analytics in an anonymized form.

      Google Analytics with anonymized IP (Google Ireland Limited)

      Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
      Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
      This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

      Personal Data processed: Tracker and Usage Data.

      Place of processing: Ireland – Privacy Policy – Opt Out.

      Storage duration:

      • AMP_TOKEN: 1 hour
      • _ga: 2 years
      • _gac*: 3 months
      • _gat: 1 minute
      • _gid: 1 day

       

    • Content performance and features testing (A/B testing)

      The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Application.

      Google Optimize

      Google Optimize is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, ("Google").

       

      Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

      Personal Data processed: Tracker and Usage Data.

      Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

      Storage duration:

      • _gaexp: 3 months
      • _opt_awcid: 1 day
      • _opt_awgid: 1 day
      • _opt_awkid: 1 day
      • _opt_awmid: 1 day
      • _opt_expid: 10 seconds
      • _opt_utmc: 1 day

       

      Google Optimize 360

      Google Optimize 360 is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, ("Google").

       

      This service allows the Owner to target groups of Users on the base of their past use of this Application. Users that opt-out of tracking by Google Analytics will not be included in experiments created in Google Optimize 360.

       

      Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

      Personal Data processed: Tracker and Usage Data.

      Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

      Storage duration:

      • _gaexp: 3 months
      • _opt_awcid: 1 day
      • _opt_awgid: 1 day
      • _opt_awkid: 1 day
      • _opt_awmid: 1 day
      • _opt_expid: 10 seconds
      • _opt_utmc: 1 day

       

    Targeting & Advertising

    This Application uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.

    • Advertising

      This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
      This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
      Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services.
      Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.

      1plusX (1plusX AG)

      1plusX is an advertising service provided by 1plusX AG.

      Personal Data processed: Tracker and Usage Data.

      Place of processing: Switzerland – Privacy Policy.

      Storage duration:

      • ope_fpid: indefinite
      • ope_uid: 1 year

       

      Amazon Mobile Ads

      Amazon Mobile Ads is an advertising service provided by Amazon or by Amazon Europe , depending on how the Owner manages the Data processing.

      Personal Data processed: Tracker and Usage Data.

      Place of processing: United States – Privacy Policy; Luxembourg – Privacy Policy.

      Storage duration:

      • ad-id: 10 months
      • amzn-token: 7 days
      • vendor-id: 1 month

       

      Query Click (Query Click Limited)

      Query Click is an advertising service provided by Query Click Limited.

      Personal Data processed: Tracker and Usage Data.

      Place of processing: United Kingdom – Privacy Policy.

      Storage duration: duration of the session

      360 E-Com (360e-com Sp. z o.o.)

      360 E-Com is an advertising service provided by 360e-com Sp. z o.o.

      Personal Data processed: Tracker and Usage Data.

      Place of processing: Poland .

      Storage duration:

      • ccx_uid: 1 month
      • ccx_uid_us: 1 month
      • ccxid: 1 month
      • ccxid_us: 1 month

       

    • Commercial affiliation

      This type of service allows this Application to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
      Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with this Application.
      For details of which data are collected, please refer to the privacy policy of each service.

      Amazon Omakase

      Amazon Omakase is a banner commercial affiliation service provided by Amazon.com Inc.

      Personal Data processed: Tracker and Usage Data.

      Place of processing: United States – Privacy Policy; Luxembourg – Privacy Policy.

    How to manage preferences and provide or withdraw consent

    There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

    Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

    Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

    It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.

    Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

    With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

    Locating Tracker Settings

    Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

    Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

    How to opt out of interest-based advertising

    Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

    The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

    Consequences of denying consent

    Users are free to decide whether or not to grant consent. However, please note that Trackers help this Application to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.

    Owner and Data Controller

    SERVIZI LINGUISTICI DI SILVIA PALA, VIA AMILCARE PONCHIELLI 1, 22063 CANTÙ (COMO), ITALY.

    Owner contact email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Since the use of third-party Trackers through this Application cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

    Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Application.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.

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